Community Services

Community Services is the collective name of various programs offered to low-income clients:

Pennsylvania Customer Assistance Program (PCAP)

PCAP helps residential customers maintain electric service and helps first-time users afford their past-due balance using debt forgiveness. Debt forgiveness breaks down their current balance over thirty-six months. PCAP offers a reduced bill that is based on a percentage of income and electric usage. Monthly credits are applied directly to participants’ electric accounts in recognition of payments that are made on time and paid in-full.

Program Goals

  • Improve ability to make a payment
  • Reduce consumption of electricity (eligible PCAP customers must participate in WARM)
  • Reduce electric account debt

Eligibility Requirements

  • Penelec Customer must reside at service address and account must be residential
  • Gross household income must be at or below 150% of the Federal Poverty guidelines
  • If eligible, gives access to apply for LIHEAP
  • Must agree to participate in the WARM Program (if eligible)
  • PCAP can only be applied to one account in the household

At the time of your appointment you must provide:

  • Photo Identification for Account Holder
  • Proof of ALL household income
  • Copy of CURRENT electric bill
  • Social Security numbers for each household member
  • Birth dates for each household member
  • Landlords name, address, and phone number

$ Energy Fund
The Dollar Energy Fund is an emergency hardship fund designed to help residential customers who have suffered a recent financial hardship and need temporary help in paying their electric or gas bill. A grant of up to $500 may be awarded to a customer during a program year.

At the time of your appointment you must provide:

  • Photo Identification for Account Holder
  • Proof of ALL household income
  • Copy of CURRENT electric/gas bill
  • Social Security numbers for each household member
  • Birth dates for each household member
  • Proof of $150.00 being paid in the past 90 days.
  • Date applied for LIEHAP/Energy Assistance with DPW (if applicable)

DPW – Department of Public Welfare Rental Assistance Program
This program is in place to address the needs of the homeless or nearly homeless in our community. Low income families facing eviction or having no place to live are eligible for funds to obtain permanent housing or prevent loss of the current housing situation.

We can help with a 1st month’s rent to move in OR one month’s past due rent. We can only help once in a 12 month period. We cannot help prevent eviction from subsidized housing. Additionally, for those moving into the Housing Authority we help with the 99 dollar security deposit. If you have received rent assistance in the past you must complete case management successfully or we cannot help for another 24 months.

At the time of your appointment you must provide:

  • Photo Identification
  • Proof of ALL household income
  • Social Security numbers for each household member
  • Birth dates for each household member
  • Approval/Denial letter from DPW

To Prevent Eviction

  • Notarized eviction letter must include:
    • Your name and address
    • Rental amount
    • Total amount due
    • Landlords name, address, and phone number
  • Past rent receipts

For the Homeless

  • Rental agreement that must include:
    • Rental Address
    • Security Deposit amount
    • Monthly Rent Amount
    • Landlords name, address, and phone number
  • Receipt for Security Deposit

MATP – Medical Assistance Transportation Program
This program is designed to assist individuals who have the Medical Access card get to their medical appointments. The service chosen for each client is based on the most cost effective manner that suits the medical needs of the individual.

MATP eligibility Requirements

  • Must reside in Cambria County
  • Have a current, valid ACCESS card
  • Need transportation to a covered service from a provider that accepts the ACCESS card for payment of service

Veteran Back Pack Project

The program provides back packs of personal items for homeless veterans who have to reside in a local shelter. There is also some financial assistance available for these individuals as well.  This service is done in conjunction with the Veteran’s Leadership Program of Western PA. Donations are welcomed!

For items to donate please click on the link below:

Vets Backpack Personal Items List

Family Savings Account Program

The purpose of the Family Savings Account (FSA) Program is to assist low income families or individuals to become financially independent by helping them to acquire a long lasting and life changing asset. Participants can receive up to $2,000 in matching funds for the purchase of a home, postsecondary education or starting up a small business. Participants must meet the 200% level of the Federal Poverty Standards to qualify. Individuals must save at least $10 a week or on average of $40 a month, save for a minimum of 6 months and attend classes on financial management as well. For more information, please contact the community services program case manager assigned to this program.

Community Services is administered by Helen Robinson.